Question 1

What is a control tower in logistics?

Accepted Answer

A control tower is one live screen that shows where your trucks, orders and stock are right now, and warns you when something goes wrong. Instead of checking several GPS apps, sheets and WhatsApp groups, your team watches one place. Berri builds control towers from the data you already have and runs one every day inside a working logistics business.

Question 2

How much does a website cost for a small business in India?

Accepted Answer

It depends on what the site has to do. A few information pages cost much less than a shop with payments and stock. Berri listens first in week 1 and then gives you a fixed price in writing before any build starts, so the number does not grow later. Prices on our site are shared once they are approved.

Question 3

How does a WhatsApp chatbot work for a small business?

Accepted Answer

A WhatsApp assistant sits on your business number and replies automatically to common messages. When a customer asks about an order or a delivery, it looks up the answer in your data and replies. When it cannot answer, it passes the chat to a person. Berri builds these assistants and runs one in daily use inside a logistics business.

Question 4

What is an AI agent and how can a small business use one?

Accepted Answer

An AI agent is software that does one defined job by itself, such as chasing payments, drafting replies or checking reports. A small business can use one to take repeated office work off its staff. Berri builds AI agents for one clear job each, with set limits, and a person stays in charge of important steps.

Question 5

How can I get reports from Tally data automatically?

Accepted Answer

Berri can take exports from Tally on a schedule and turn them into clean reports, such as money owed by each customer or sales by product. You keep using Tally as you do today. We read from it, we do not replace it, and each number in the report can be traced back to the Tally data.

Question 6

Can GPS data from different vendors be combined in one place?

Accepted Answer

Yes. Berri reads data from several GPS vendors and brings every vehicle into one place, such as a control tower screen or a daily report. This runs in production inside a working logistics business. We check in week 1 that each of your vendors shares data in a way we can use.

Question 7

What does a security checkup for a small business include?

Accepted Answer

Berri's security checkup looks at four things: your website domain, your business email, your backups, and who has access to your systems and files. You get a plain list of what is at risk, ranked by what to fix first, with clear steps. It is currently offered as a trial.

Question 8

How do I know if I need custom software or a ready made app?

Accepted Answer

Try the ready made app first if a well known one covers most of your work. Custom software makes sense when your process is unusual, when you are paying for many features you never use, or when staff keep copying data between tools by hand. Berri will tell you honestly if a ready made product fits better.

Question 9

Should I build a web app or a native mobile app?

Accepted Answer

A web app opens in the phone's browser and works on both Android and iPhone, with no store approval and instant updates. A native app is installed from a store and suits features like full offline use or heavy camera work. Berri usually suggests starting with a web app and moving to native only if there is a clear reason.

Question 10

Can Tally data be shown on a live dashboard?

Accepted Answer

Yes. Tally can export reports and data that another tool reads on a schedule, and those numbers can then appear on a dashboard. How often it updates depends on how your Tally is set up. Berri checks your version and setup in week 1 and gives a fixed price in writing before building.

Question 11

What is machine learning in simple words?

Accepted Answer

Machine learning is software that studies your past data and learns patterns from it, so it can make an estimate or spot something unusual. It does not think for itself. It is only as good as the data it learns from. Berri offers it as a trial so you can see whether it helps before spending more.

Question 12

Can software read invoices and purchase orders from email automatically?

Accepted Answer

Yes. Software can watch a mailbox, open the invoices and orders that arrive, and pull out details such as numbers, dates, items and amounts. Berri's version checks what it reads and sends unclear documents to a person. It is already in daily use inside a working logistics business.

Question 13

Can a chatbot answer customer questions on WhatsApp?

Accepted Answer

Yes. A support assistant can answer routine questions on WhatsApp, such as order status, prices or timings, from your own information. Berri builds it to say when it does not know and to hand the chat to a person. Berri's WhatsApp assistant already answers tracking questions inside a working logistics business.

Question 14

How can I reduce my AWS bill?

Accepted Answer

Start by listing every service you pay for and what it does. Common savings come from switching off unused servers, storing old data in cheaper storage, and reducing how often systems check for new data. Berri reviews your bill, explains each item in plain words, and changes nothing without your approval.

Question 15

What is a dedicated development team?

Accepted Answer

A dedicated development team is one or more engineers who work on your software regularly, rather than for a single project. Over time they learn how your business works, so changes get faster and safer. Berri provides dedicated engineers, with the scope and price agreed in writing first.

Question 16

How can I track all my trucks on one screen if they use different GPS companies?

Accepted Answer

A control tower pulls the location feeds from each GPS vendor into one board, so you stop switching between apps. Berri builds this from the feeds you already have, where the vendor allows access. In week 1 we check which of your vendors share data and tell you honestly what one screen can and cannot show.

Question 17

How can I stop retyping WhatsApp orders into Tally?

Accepted Answer

A WhatsApp assistant can read incoming orders, including typed lists, and arrange them into one sheet in the format your staff already use. Someone still checks it before entry, but the retyping goes away. Berri builds this around your own product list, so the sheet uses your item names, not generic ones.

Question 18

How can a pharma distributor track near-expiry stock?

Accepted Answer

The simplest start is a daily report built from your existing billing or stock export that lists every batch near expiry and every slow mover. Berri builds this kind of report so it arrives each morning without anyone preparing it. You decide how many days before expiry an item should be flagged.

Question 19

How can I see all pending orders and dispatches in one place?

Accepted Answer

A control tower can read the Excel sheets your team already keeps for production, dispatch and pending orders and show them on one daily board. Berri builds this without asking you to change how the sheets are filled at first. Once it works, we can tidy the sheets with your team.

Question 20

How do I make my online shop faster?

Accepted Answer

Slow shops usually carry heavy images, too many add-ons and pages built from generic templates. A rebuild with lighter pages fixes most of it. Berri builds storefronts with speed in mind and checks them on a phone, since most of your buyers will visit that way.

Question 21

How can a clinic send appointment reminders on WhatsApp?

Accepted Answer

A WhatsApp assistant can send a reminder before each visit and let the patient confirm or ask to move it. Berri builds and runs these assistants, and runs one in daily use in a logistics business today. Your front desk stays in control of the diary and sees every change.

Question 22

How do I stop trucks waiting at my warehouse dock?

Accepted Answer

Most dock waiting comes from trucks arriving with no booked slot. A simple dock board where clients or transporters book a bay and hour, and gate staff mark arrival and release, shows who is late and how long each truck waited. Berri can build this as a first version and connect it to your gate register so the waiting is recorded, not guessed.

Question 23

How can I see sales from all my stores in one place every morning?

Accepted Answer

Each store's billing software usually exports daily sales. A report can collect these exports, combine them and send you one summary before the stores open, showing sales by store, by category and against last week. Berri builds these from the billing data you already have. We check in week 1 whether your software can export automatically or needs a small daily step.

Question 24

How can customers check their vehicle service status on WhatsApp?

Accepted Answer

A WhatsApp assistant can read the job card status from your system and reply when a customer asks, or send an update when the vehicle is ready. This cuts the repeated calls to the service desk. Berri builds assistants like this and runs one in daily use inside a working business. You choose what the customer sees, such as status and estimate, and what stays internal.

Question 25

How can a CA firm track all client compliance deadlines in one place?

Accepted Answer

Put every client, task and due date on one board, with the person responsible and what is still pending from the client. Reminders go to the owner before the date, not after. Berri can build this as a first version from the sheets your firm already keeps. You set the deadlines and rules, and the board only keeps them visible to everyone who needs them.

Question 26

How can patients check if their lab report is ready on WhatsApp?

Accepted Answer

A WhatsApp assistant can check the report status in your lab system and reply when a patient asks, then share the report through a secure link once it is signed off. This takes repeat calls off the front desk. Berri builds assistants like this. Because reports are sensitive data with legal duties, we agree with you first exactly what the assistant may share and with whom.

Question 27

How can an NBFC track loan applications stuck at each stage?

Accepted Answer

Put every application on one board with its current step, such as documents, field visit, credit or disbursal, and the days it has waited there. The longest waits by branch become visible at once. Berri can build this from your loan system exports as a first version, and a daily summary can go to branch heads each morning.

Question 28

How can I see material usage across all my construction sites in one place?

Accepted Answer

Each site enters what arrived and what was used, by phone or from a simple sheet, and a dashboard adds it up for every site. Berri builds this around the way your engineers already record things, so they do not have to learn a heavy system. The owner sees one morning view and can open any site to check the detail behind a number.

Question 29

How do I find out where my restaurant is losing money on food cost?

Accepted Answer

Compare what the kitchen bought with what the counter sold, dish by dish, using a standard recipe for each. The gaps point to wastage, over portioning or missing stock. Berri can build a daily report that does this from your billing exports and purchase records, so the owner sees the problem items each morning instead of discovering a poor month later.

Question 30

How can a school track pending fees without a big software system?

Accepted Answer

Start from the register or spreadsheet the fee desk already uses. A simple report can read it and show what is pending by class, how long it has been due and which families to remind today. Berri builds this around your existing records, so the office does not have to move everything into a new system before seeing results.

Question 31

How do I track fabric sent out for job work to dyers and stitchers?

Accepted Answer

Record each challan going out and each lot coming back, then let a report work out what is still pending with each job worker and for how long. Berri can build this from the challans and Tally entries you already make. The owner gets a morning list of overdue lots, so follow ups happen before a buyer's delivery date is at risk.

Question 32

How can I keep track of produce bought from many farmers and agents?

Accepted Answer

Capture each purchase with farmer or agent, weight, grade, rate and payment status in one place, then let a daily report total it up and flag mismatches with the weighbridge. Berri builds this around the slips and records your purchase team already uses. Disputes become quicker to settle because everyone looks at the same entries.

Question 33

How do I see my real profit per product across Amazon, Flipkart and my own site?

Accepted Answer

Combine each channel's order and settlement reports, then take away marketplace fees, shipping, returns and your product cost for every item. Done by hand, this takes hours and is often skipped. Berri can build a dashboard that reads these reports and shows margin per product and per channel, so you know which listings actually make money.

Question 34

What is Berri?

Accepted Answer

Berri is a new technology company in India. It builds software, AI assistants, dashboards and device integrations for businesses without a tech team, then runs them and teaches the staff to use them. Its first tools were built inside a working logistics business.

Question 35

How long does a first version take?

Accepted Answer

Usually about two weeks after the price is agreed. The time depends on how clear the problem is and how easy it is to get your data. We say in week 1 if we expect it to take longer, and why.

Question 36

How much does a control tower cost?

Accepted Answer

It depends on your data sources, how many people use it and how quickly alerts must arrive. Berri quotes a fixed price in writing after a week of listening. There is no public price list yet, and we say so rather than guess.

Questions, answered plainly