Sales and customers · Berri Order
Tota, the whatsApp order taker
In short
Tota is a Berri bot that works as a whatsApp order taker. Tota takes orders on WhatsApp from your catalogue in Hindi, English or a regional language, maps each item to your own item master and price list, and posts a draft sales order into Tally.
The problem it solves
Retailers send orders by WhatsApp and phone, and someone re-types every line into Tally, with errors and delays.
What it does
Tota takes orders on WhatsApp from your catalogue in Hindi, English or a regional language, maps each item to your own item master and price list, and posts a draft sales order into Tally. Your order desk confirms before it is billed.
Where it works
- Voice
- Web
- Tally add-on
Industries it serves
Related service: WhatsApp assistants for customers and staff
Common questions
Can WhatsApp orders be posted directly into Tally?
Yes. A WhatsApp ordering system can map each message or catalogue selection to your Tally item codes and price list and create a sales order through Tally's integration interface. Berri's Tota does this, understands Indian-language messages, and keeps a person on the order desk to confirm each order before billing.
Terms on this page: Tally (TallyPrime).
Updated . Written and checked by the Berri team. What each status label means, and every fact we stand behind, is on the facts page.
Tell us about one problem that costs you time.
A person reads every message. Call or WhatsApp +91 75062 45557, or write to sales@berri.tech.