Sales and customers · Berri Chat
Koel, the voice calling agent in Indian languages
In short
Koel is a Berri bot that works as a voice calling agent in Indian languages. Koel makes and answers calls in Hindi and regional languages for payment reminders, appointment confirmations, delivery checks and order capture, and writes a summary of each call.
The problem it solves
Many customers, dealers and drivers do not read long WhatsApp messages but will answer a phone call.
What it does
Koel makes and answers calls in Hindi and regional languages for payment reminders, appointment confirmations, delivery checks and order capture, and writes a summary of each call. Scripts are approved by you, and callers can ask for a person at any point.
Where it works
- Voice
- SMS
Industries it serves
Part of Berri Chat: read the service
Common questions
Can an AI voice agent call customers in Hindi?
Yes. Current speech recognition and voice synthesis handle Hindi and several regional languages well enough for structured calls such as reminders, confirmations and order capture. Berri's Koel runs these calls from scripts you approve, logs a transcript and summary for each, and transfers the caller to a person whenever they ask.
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Tell us about one problem that costs you time.
A person reads every message. Call or WhatsApp +91 75062 45557, or write to sales@berri.tech.