People · Berri Learn
Myna, the staff training coach
In short
Myna is a Berri bot that works as a staff training coach. Myna turns your SOPs into short lessons and quizzes in the staff member's language, delivered on WhatsApp or a phone, and answers their questions from your own manuals.
The problem it solves
Frontline staff are trained once by word of mouth, in a language they half follow, and the same mistakes repeat.
What it does
Myna turns your SOPs into short lessons and quizzes in the staff member's language, delivered on WhatsApp or a phone, and answers their questions from your own manuals. Managers choose the content and see who has completed it.
Where it works
- Android
- Web
Industries it serves
Related service: Custom software built around how your business works
Common questions
How do I train frontline staff in their own language?
Break your SOPs into short lessons with pictures or video, translate them into the languages your staff read, and send them on WhatsApp with a quick quiz. Berri's Myna does this from your own manuals and answers follow-up questions, while managers pick the content and track completion.
Updated . Written and checked by the Berri team. What each status label means, and every fact we stand behind, is on the facts page.
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