# Tota, the whatsApp order taker

URL: https://berri.tech/bots/tota/
Updated: 2026-11-04

> Tota is a Berri bot that works as a whatsApp order taker. Tota takes orders on WhatsApp from your catalogue in Hindi, English or a regional language, maps each item to your own item master and price list, and posts a draft sales order into Tally.

## The problem it solves

Retailers send orders by WhatsApp and phone, and someone re-types every line into Tally, with errors and delays.

## What it does

Tota takes orders on WhatsApp from your catalogue in Hindi, English or a regional language, maps each item to your own item master and price list, and posts a draft sales order into Tally. Your order desk confirms before it is billed.

## Where it works

- WhatsApp
- Voice
- Web
- Tally add-on

## Industries it serves

- Software for distributors and stockists
- Software for pharma distributors and medical suppliers
- Software for small factories and manufacturers
- Software for food processing and agri businesses
- Software for retail chains and supermarkets

## Questions

**Can WhatsApp orders be posted directly into Tally?**
Yes. A WhatsApp ordering system can map each message or catalogue selection to your Tally item codes and price list and create a sales order through Tally's integration interface. Berri's Tota does this, understands Indian-language messages, and keeps a person on the order desk to confirm each order before billing.

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Berri · https://berri.tech · sales@berri.tech · phone and WhatsApp +91 75062 45557